Cancellation & Refund Policy

At Ab Meri Baari, we are committed to ensuring customer satisfaction. This Cancellation and Refund Policy outlines the terms and conditions under which course purchases can be cancelled and refunds can be requested.

1. Refund Eligibility

You are eligible for a refund under the following conditions:

• The refund request is made within 7 days of course purchase
• You have accessed less than 20% of the total course content
• The course has not been completed
• You have not downloaded or used more than 2 lessons from the course

2. Non-Refundable Purchases

The following purchases are non-refundable:

• Courses where more than 20% of content has been accessed
• Completed courses or courses with quiz/test submissions
• Purchases made using promotional codes or discounts (unless otherwise specified)
• Subscription plans after the free trial period (where applicable)
• Courses purchased more than 7 days ago
• Bundle purchases where partial content has been accessed

3. Refund Process

To request a refund, follow these steps:

1. Log in to your Ab Meri Baari account
2. Navigate to "My Purchases" or "My Courses"
3. Select the course you wish to refund
4. Click on "Request Refund" and provide the reason
5. Submit the refund request
6. Our support team will review your request within 24-48 hours
7. If approved, the refund will be processed within 5-7 business days

4. Refund Timeline

5. Course Access After Refund Request

Once a refund request is submitted:

• Your course access will be suspended immediately
• You will not be able to access course materials, lectures, or quizzes
• Downloaded materials may still be accessible on your device, but you forfeit the right to any future updates
• If the refund is rejected, access will be restored within 24 hours

6. Cancellation of Subscriptions

If you have an active subscription plan:

• You can cancel your subscription anytime from your account settings
• Cancellation takes effect at the end of your billing cycle
• No refund will be issued for the current billing period unless within the trial period
• You will retain access to purchased courses until the end of your subscription period

7. Special Cases

Course Quality Issues

If you believe a course has significant technical issues, poor content quality, or does not match the course description, please contact our support team at support@abmeribaari.com with details. We may offer a full refund or alternative solutions.

Duplicate Purchases

If you accidentally purchase the same course twice, we will refund the duplicate purchase immediately upon request, regardless of the 7-day window or content access percentage.

Technical Issues

If you experience technical issues preventing access to a course, we will work with you to resolve the problem. If unresolvable, you may be eligible for a full refund even beyond the 7-day window.

8. How to Contact Us

For any queries regarding refunds or cancellations, please reach out to our support team:

9. Amendments to Policy

Ab Meri Baari reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting to this page. We will notify users of significant changes via email. Your continued use of our services implies acceptance of the updated policy.

10. Grievance Resolution

In case of any dispute regarding a refund decision, you can escalate your complaint to our grievance redressal team. Please send a detailed email to grievance@abmeribaari.com with supporting documents. We will investigate and respond within 7 business days.